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Important Information About Cancellation
We’re sorry to see you go!
Was it something we said, or something we did?
If there is something we can do to change your mind, please let us know in the comments below and click on the button ‘OK, I’ll Wait A Bit Longer’. We’ll look into the matter with the utmost urgency to try and rectify the matter.
If you’re certain you’d like to cancel, then please note that it can take up to 3 business days to stop the monthly subscription payments from occurring, so please make sure you cancel prior to that period.
Once we receive your intention to cancel, we’ll double check with you to make sure it was actually you who sent the request. Then, you’ll continue to have access to the chatbot on your website until the end of your subscription period.