Gone are the days where pet parents flipped through the Yellow Pages to find their closest dog groomer, veterinarian, or pet supply store. They’re turning to Google – and your Google Business Profile (GBP) is often their first impression of your business. For pet businesses, where trust and local presence are crucial, mastering your GBP isn’t just about being visible – it’s about converting searchers into loyal customers.
When pet owners search for services like “dog groomer near me” or “pet store [your city],” Google displays a map with three local businesses – known as the Local Pack. These prime positions drive significant foot traffic and phone calls. Statistics show that 76% of people who search for something nearby on their smartphone visit a related business within a day, and 28% of these searches result in a purchase.
For pet businesses, this is particularly significant because pet care decisions are often immediate needs. Whether it’s a dog that needs urgent grooming before a family event, a cat requiring emergency veterinary care, or a last-minute need for pet supplies, your visibility in local search results can make the difference between gaining or losing a customer.
Your GBP serves as your digital storefront, and in the pet industry, first impressions matter more than most. Pet parents are essentially trusting you with a family member, making trust-building elements crucial:
Google uses your GBP information as a key factor in determining whether to show your business for relevant local searches. But the impact goes beyond just search rankings:

A winning GBP strategy requires attention to several key components:
Professional photos that showcase your facility and happy pet clients are essential. Consider including:
Reviews are particularly crucial in the pet industry. Regular monitoring and response should include:
Read more about ‘The Power of Google Reviews: Why They Matter for Your Pet Business‘
Accuracy is crucial for both Google and potential customers:
Beyond the basics, GBP offers several features that can help pet businesses stand out:
Regular updates about:
Proactively address common questions about:

Like any digital asset, your GBP needs regular attention. Weekly tasks should include:
While basic GBP management might seem straightforward, achieving and maintaining strong local search visibility requires ongoing attention and expertise. At Pawsome Branding, we help pet businesses like yours optimize their digital presence for maximum impact through:
Your customers’ pets might be getting the TLC they need from your business, but is your business getting the TLC it needs from you?
Let Pawsome Branding give your business a GBP Audit and see what Paw Score your Google Business Profile receives.
Order your GBP Appraisal Report today for a limited time deal and learn how Pawsome Branding can help your pet business dominate local search results and attract more pet parents through your doors.
